Gaya APA
Dru Scott, Ph.D.. (2005).
Customer Satisfaction (2).
Jakarta:
PPm.
Gaya Chicago
Dru Scott, Ph.D..
Customer Satisfaction.
2
Jakarta:
PPm,
2005.
Text.
Gaya MLA
Dru Scott, Ph.D..
Customer Satisfaction.
2
Jakarta:
PPm,
2005.
Text.
Gaya Turabian
Dru Scott, Ph.D..
Customer Satisfaction.
2
Jakarta:
PPm,
2005.
Print.