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Pengaruh nilai-nilai kerja, kemampuankomunikasi dan penanganan keluhan terhadap kepuasaan msyarakat (JAP)
this study aims to determine how much influence the work values of service satisfaction, how much influence the ability of communication to the satisfaction of service, how much influence the handling of complaints againts the statisfaction of service, how much influence the values of work, communication skills and handling of complaint againts againt the service statisfaction.
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